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Owned and operated by The Still Point House, we welcome every question about our wellness solutions.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a direct link to follow your shipment. If you have not received tracking information within 3 business days, please contact our team.
What is your return policy?
We offer 30-Day Returns on our products. If your purchase is not the right fit for your space, please review our Return Policy page for complete details on how to initiate a return.
Can I exchange my product for a different model?
We are happy to help you find the right wellness solution for your needs. Please reach out to our support team to discuss exchange options and availability before shipping anything back.
How do I choose between an infrared sauna and a cold plunge?
Infrared saunas use gentle, radiant heat designed to support relaxation and recovery, while cold plunges offer an invigorating cool-water experience. Many of our customers incorporate both into their wellness sanctuaries for a contrast therapy routine.
Do your products fit in a home setting?
Our red light therapy beds, infrared saunas, cold plunges, and float tanks are designed with refined aesthetics that complement both residential wellness rooms and professional spa environments. Our team can help you plan for space requirements and installation details.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every inquiry receives a personal, knowledgeable reply within one business day.
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Refined Quality
Each wellness product is selected for premium craftsmanship, lasting durability, and elegant design.
30-Day Returns
Shop with confidence knowing every purchase is backed by our return policy.
